Frequently asked questions
Why do I need my skis serviced?
To put it simply, well maintained skis perform better, making skiing easier and more enjoyable. When we service your skis we focus primarily on the condition of the edges and the base of your skis. The edges are sharpened and bevelled to provide maximum grip on hard or icy snow, and carefully detuned to make initiating turns easier. The bases of your skis are filled and ground to create a flat even running surface with a uniform structure. This is finished off with a hot wax to ensure your skis glide effortlessly across the surface of the snow.
How do I get my skis serviced?
Take your skis to your local Tiso or Blues store. Your skis will then be sent to our dedicated workshop at Edinburgh Outdoor Experience for servicing and repairs. Once completed, your skis will be sent back to the store of your choice for payment and collection.
What services do you offer?
We offer a range of servicing and repair options dependent on the needs of our customers. For skis in good condition that do not require base repairs, we offer our basic ‘Edge & Wax’ service. This includes edge tuning, a stone grind and a hot wax to get them ready for the slopes. For those skis that have hit a few rocks and require base repairs, we would suggest our Premium Service. This includes PTEX filling of base damage, belt grinding, edge tuning, stone grinding, hot waxing, and a binding check. In addition to our standard servicing options we also undertake a range of repairs as necessary. Please ask a member of staff in store, or contact the workshop directly if you have any questions or require advice about repairs.
What is the turnaround time?
We market our Scotland-wide service with a week’s turnaround time. However, this may vary based on your location and the nature of the work required. For Edinburgh-based customers who can bring skis directly to our Leith workshop, we can offer shorter turnaround times. Many jobs can be completed within a few days if there is no serious damage to the skis. If you require a short turnaround time please contact us directly on 0131 561 2005 and we will do our best to accommodate you.
What equipment do you use?
We use a range of specialist equipment from Wintersteiger, the world leader in ski servicing equipment. We have also recently invested in a brand new Wintersteiger base grinding machine which is the only one of its kind in Scotland. Where possible, we aim to offer a full stone grind as part of every service.
How much does it cost?
- Premium Ski Service – (base repairs, base grinding, stone grinding, edge tuning, hot wax and binding check)
- Premium Snowboard Service – £45 (base repairs, base grinding, stone grinding, edge tuning and hot wax)
- Basic Ski / Snowboard Service 'Edge & Wax' - £20 (stone grinding, edge tuning and hot wax)
- Binding Fit / Re-drill – £20
- Base Patches – £10
- Other repairs – quoted after inspection